I've ordered HID lamps from Amazon a few times.
The first time I ordered a SOX 55 and SOX 90 and both arrived intact. They wrapped the sleeves in bubble wrap and padded the box with kraft paper.
The second time it was a
SOX 35, it arrived shipped loose without padding in a box. Needless to say the inner tube was smashed. I sent it back and they shipped me a replacement one which was padded this time and it arrived intact.
The third time I ordered a Sunlite 100w mogul based MV lamp, it came wrapped in bubble wrap and was fine.